Agree with all that and you are right, it isn’t specifically a government thing. It has been building for a couple of decades. The last few governments have made it worse though. A fallout for May as she thought she was secure enough when up against Corbyn and tried to get it onto the agenda.....it didn’t end well.
My wife got good training in one of the two care homes she worked at, but it was hard , physical and dirt Labour and they were under staffed. Rarely did they have time for any pastoral care. Ditto when she moved to the hospital doing a similar role.