Re: We DO know what happened
I totally agree with you. What I have observed over the years, is that Letizia was nice and sweet until she a) married Felipe and b) became queen and took precedence over her mother-in-law. The shenanigans about not allowing the grandparents to see the kids, etc. began after she secured her position. Whatever protocol says, yes, I would agree with the BBC's assessment and Marie-Chantal's intervention. At least, now that people have taken notice of Letizia's rudeness, she may rethink her position and choices. We should always call bad behavior.
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