This particular fellow is a neat gentleman and was very complimentary in every respect. In fact he had mentioned that after using just about every machine(s) on the market, ours held up the best and produced the most. His opinion but very much appreciated
Anyways, this particular (and very successful) business person learned to work on his equipment from day one. Nothing bothered him or stopped him from that machine working...period.
And, this brings me to the year 2020. It is unbelievable how many (so called) Professional Operators who do not know how to replace a switch, or complain if a wheel falls off and do not know how to use an Allen Wrench to tighten the axle collar to slip on the wheel!
In the "old days", especially when this industry was brand spanking new, we did things like this ourselves and it did not hold us back. No cancellations, no complaining, and little if any frustrations. After all, we were focused on doing and finishing the job and getting to the next one.
What has changed?
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The JAGUAR MX-2 ETM @ cross-american.com