However, over here, (??) my experience has been that there are many Janitorial Supply houses that sell equipment (mostly from catalogs) but do not know the front end from the rear end--so to speak.
This has been confirmed by my years of attending trade shows and fielding telephone calls from these (so called) Specialists. After my conversation(s) sometimes I have to take a walk wondering How the Hell (Ooops, sorry for that) did they make it this far?!!!
Anyways, it might be different in the UK, hopefully.
Great post tho Ken!
The JAGUAR MX-2 ETM @ cross-american.com