Ordered the new “Cauliflower Buffalo Bites” at Chili’s and highlighted my nut allergy on the app, yet the dish arrived coated in a nut-infused sauce. I alerted the server immediately, but they didn’t return with any alternative or apology. I used their feedback form with my order number and allergy note screenshot yet saw no response. Has anyone faced an allergy-related mix-up at Chili’s and eventually received a safe replacement or credit? Which exact details convinced their team to step in?
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