Scheduled a curbside pickup through Freebird Stores for a new patio set, selected my local store, and received a confirmation email. When I arrived at the pickup window, staff said no order was ready and could not locate my purchase. I submitted a help request via their website but didn’t get any update. Has anyone resolved a missing curbside order from Freebird Stores and actually collected their items? I’d like to know which details prompted a successful follow-up.
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