In case you are confused (I was) I borrowed this from the Club website. Hope it helps.
5. Around 30 minutes ahead of kick-off, there will be a ‘watch’ and ‘listen’ option displayed below the day’s fixture. Depending on the subscription package you have purchased, select the appropriate option and this will take you through to a holding page. The stream/audio will then start around 5-10 minutes before kick-off.