Travelled over from Rochdale at 11 this morning to visit the club shop - only to find out that they only open Mon Wed and Fri during the week - to my surprise one of the receptionists contacted one of the shop staff and she kindly opened up to facilitate my buying a county coat - the deal included a 10% discount for being a season ticket holders - while I was being served a few more customers wandered in and got the same warm welcome Well done to the two ladies concerned - first class customer service