You drive me mad at times scb I still post on here and we have it exactly how most wanted it, don't see a problem.
The fact there are a few gremlins is part of the package with Boardhost, we log a ticket and one day they get round to it... come on you know this!! Did they ever get back to you?
You mention taking over... well for a practice you could build your own one of these foc and see exactly what we see. Maybe invite a few from here to generate some traffic even.