its the same step as north west counties is. level 9 or 10. think being over 6ft tall and having quite a loud deep voice helped me. someone like a 5ft 5inch joe pasquale voiced lad who is a bit camp has no chance whatsoever. players pick up quite quickly on stuff and you need to have a sharp reply to their so called humour, which is basically trying to take the piss. if you can do all this with the right personality you can sell anything to them when you make a decision you have not a clue on. yes you do make it up as you go along at times.