Your "balance" often appears to be akin to "that Hitler was actually not so bad because...Stalin"
I happen to think Government in this instance are, at worst, guilty of jumping the gun slightly which is something I think happens a lot in all kinds of business, including the business I myself transact...It's not unheard of for me to say "it's sorted Mr/Mrs Client....when it isn't...but I know it's going to be".
I'm giving them a pass on this one. Though my view on the nest of vipers hasn't changed.