All we can do is judge their performance by way of their products and services which are both as bad as each other.
We (the missus and myself) have not purchased anything from them for over a year after buying a burger that had been reheated that many times all moisture had left both the burger and the bun.
I thought that their contract was up for renewal at the end of 2019 but i must be wrong. Just a shame that those judge their suitability don't have to eat the same stuff as the ordinary fans.