I explain what I am doing, apologise for any disturbance and that I have to finish the carpet already started.
Most people appreciate the apology and respond with something like "We'll just turn up the television". Often this has resulted in a request for a quotation before I leave, especially from people who have suffered 'splash-and-dash' carpet cleaners in the past so are impressed by the obvious power of my machine and of the time taken to do a proper job.
John Bolton MBICSc
www.cleantalk.co.uk
ecocleaning.blogspot.com
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