It has always amazed me how those who have been in this industry , many within that group, do not know a whole helluva lot! Further, I would have to admit that the large majority have a terrible presentation either in terms of verbal, or, the very way they dress. Truly unbelievable.
I would say, that if a person comes along with terrific common sense, a positive vision, and a great learning ability, that he/she could really become successful and eventually take a lot of the business away from the other competitive squirt & suck operators above. I know this and experienced it myself when I went into the carpet cleaning business.
Just my opinion...from......"experience"!
The JAGUAR MX-2 ETM @ cross-american.com