Did you ever use their toilet, plug it up and walk away without mentioning?
I remember reading back in the 80's, a Operator disconnected his wand, put his vacuum hose down on the floor, cleaned up and left. Hours later, the customer called and asked if he saw their daughters pet Gribble. He ran out and looked in his recovery tank, and................there it was!
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The JAGUAR MX-2 ETM @ crossamericancorp.com