About 6 months ago, we had a guy (please note I didn't say; "Gentleman") call us complaining to no end. "Your machine has nothing but been a real problem; always breaking down; switch getting hot almost catching on fire; vac motors are a piece of $hit, yada-yada-yada.
I allowed him to get everything off his cheat before I could even get a word in edgewise. I said, "sir, something doesn't make sense. What color is the machine, I asked? (of course, this helped to make him go off the deep edge)
He said it was an upright machine and was "Blue". Sir, you realize that our JAGUAR is Gray and white, right?!
Humm. Silence, then he hung up!
Moral of the story: It wasn't our machine in the first place! Man, that was "MIGHTY-BAD"!!!!!
The JAGUAR MX-2 ETM @ cross-american.com