I remember way back when this Industry of ours was brand spanking new; very few Dealers/Supply houses, if any, who knew what the hot water extractors were all about! I clearly recall one such dealer when I asked, look like a deer-in-head lites!
Back then, "we" had to work on our own equipment and not rely on others, or, more to the point, b###h at anyone near us!
My question is this: Have these new operators changed over time; in other words, gotten way to reliable on others? And, shirk their responsibilities?
Wonder what the new generation (after all the old timers are gone)is going to be like in the future. Maybe the all new: "Throw Away" extractors from China.
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