You and I both know trying to get a cleaner too even dry a standard nylon is hard at best Most Don't. Now we throw wool into the mix with extend dry times....
There's several steps that have not been brought up here either, How about dusting the rug before starting, Are you flipping the rug over in the house or just a normal vac on it...
How about a ton of soil, Pit washing will remove a lot more than a surface clean as well, We haven't talked about that either, We also have the odor coming from the wool that most don't like in this area anyway.
I don't know your pricing John but would be willing to bet its a lower price for cleaning on location, Here anyway. I also believe it gives a better impression to remove the rug telling them its going to a plant to be cleaned.
Every time I tell them its going to be about 2 weeks to return the rug there has been no complaints so I can return the rug at my convenience and I make more over all on the job
Yes I have been to the schools for the education and you got me beat on the 50 years, I only have 34 in right now, Even the Rug Chick puts on very nice school is against cleaning them on location she most likely has the best background on cleaning, at least in this country when it comes to wool.
So yes you can clean on location, I agree with that, but can more go wrong cleaning them on location than plant cleaning that answer is also yes. On a high end rug where the dye is stable sure not a problem but in today's world we have so many different rugs out there being mast produced cleaners can run into a lot of problems
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