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Re: Larry, Curly, and......
Ed, as I know you are aware, I train for our industry over here in the wet and windy UK. On the morning of Day #1 of the carpet cleaning course, I have a complete module about image and first contact. This theatrical presentation I give also involves a bit of humour and the feedback that Nick and I receive, from both newbies and more established technicians is that many of them had never seriously considered their appearance and presentation too much and that we had been successful in "selling the message". In a nutshell, this is part of the difference between "just a cleaner" and a businessman. You are, Ed, more than welcome to drop in anytime to witness this little bit of theatre Safe and happy business building Ken
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