You really hit the nail squarely on the head with that sample conversation. Had many of those for sure!
I have stated this many times in the past, I am guessing that many of these guys are used to purchasing hamburgers from Mikey-D's and do not care about purchasing a certain quality, or what they put into their bodies. Just as they can't imagine what a piece of crap will not produce a quality job. This is evident by the number of "Used" machines ---particularly of a certain brand name------which are always available on the market for the next sucker to purchase---at a low price!
These guys come and go every day in this business because they do not know how to start a business on solid ground and therefore, always start out very shaky.
To be honest, after 40+ years in this Industry, I have never seen it so bad in terms of these low level guys decisions, period.
Don't know how else to state my opinion.
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The JAGUAR MX-2 ETM @ cross-american.com