He is a lecturer, teaching Professional Carpet Cleaning classes and is well versed in spotting, techniques, problem solving, running a business, etc........ He is very well regarded in the UK and his reputation exceeds most I have ever known in this great industry of ours.
My advice to anyone is to have this fine Gent within an arms reach because he has always been uniquely valuable not only for his knowledge but also as a true friend.
Best to all
The JAGUAR MX-2 ETM @ cross-american.com