You may know that the famed cylindrical tower that Capital Records erected some years ago for their offices and state of the art studio, was nicknamed "the tower that Nat Cole built." It's because he made the label so much money off the sale of his records.

Therefore, Nat was said to be rather shocked and infuriated by his inability to get people to come on the line when he'd call the label; they'd leave him dangling on hold while he listened to recorded promos for all the Capital artists EXCEPT HIM.