I bought a Zodiac robotic pool cleaner for my new pool. It worked great at first, but after a year, the pump broke. It wasn't covered under warranty, parts were expensive, and I had to wait a long time. The service team responded slowly. I started searching for similar cases and found Zodiac Pool Systems – it had a low rating, lots of complaints about breakdowns, and delays in repairs and support. I investigated the issues and ultimately chose a different brand for a replacement. Always read reviews like these before buying.