A compact evidence packet speeds things: clear photos of the damaged item, a close-up of the order label, the payment receipt and a short unboxing clip were collected and uploaded at https://litfad.pissedconsumer.com/review.html , then a concise note stated the exact remedy requested. Support requested the batch code, authorised a prepaid return label and queued a priority replacement that shipped with tracking. Status emails arrived until delivery, and the swap reached the recipient before the event. Exact timestamps, SKU or serial and a single clear remedy request usually avoid repeated follow-ups.