Bought a pair of high-waisted leggings from Shapermint and wore them once for a gym session. Shortly after, I noticed a small tear along the seam at the hip. I carefully followed the care instructions but the fabric split anyway. I reported this through their website form with order details yet received no acknowledgment. Has anyone dealt with premature garment failure on Shapermint and eventually obtained a replacement or refund? Which precise information helped trigger their response?