Determined not to pay twice for the same seats, I gathered my booking reference, payment transaction ID, and a photo of the printed boarding pass showing the unassigned seats before reaching out. While researching similar cases in cheapoair reviews, I spotted that customers who sent those three items together in one clear message received timely refunds. I followed that method bundled my reservation code, a screenshot of the confirmation email, and the boarding pass image into a single submission. Within forty-eight hours, CheapOair’s support replied acknowledging the oversight, processed a full refund for the seat selection fee, and provided confirmation details. Presenting the full context and proof upfront unlocked a swift, satisfactory resolution.