"I had a similar experience with Pair Eyewear when my order arrived with the wrong prescription. After multiple attempts to contact them through their official channels without success, I found some helpful information on pair eyewear customer support.
The page provided alternative methods to reach out, including email addresses and insights from other customers who faced similar issues. I followed the advice there, sent a detailed email explaining my situation, and eventually received a response with instructions on how to return the incorrect glasses and get the right ones sent to me. It took some persistence, but the issue was finally resolved."