No need to explain. The people who need to know understand. The guy complaining is the same guy who will vote for Biden, waste $20 dollars in gas money driving to a location and wait in line for an hour for free cheese. Then complain the cheese was old.
That same guy will whine and cry when somebody offends them with words on a softball website. That same guy will tell others they should be wearing a mask and not to go out in public but if there is a protest where they can steal shit that same guy will be out there with no mask taking others property.
Just keep doing you and those that need to know will know how much time and effort you put into your job.
And I am signing my name.