Try clicking on the handles or squares and check the settings in the box. I don't have troubles like this when creating a new document with the latest version I have, been it seems that Finale has lot's of issues at times. The technical support used to be good, now you have email your file to them so they can figure it out. Usually takes a day or two for a responce, which is not good if you are in a hurry. In the old days, you could actually talk to a human being the same day.
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