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Re: Cancellation of
I agree. We can't just look at it from our end. Yes, we have parents clamoring for money back. The trip company has maybe 20 schools wanting their money back. The airlines for 10 of those trips are offering vouchers. The bus companies for the other 10 are only refunding 60%. The hotels are returning 50%. The parks aren't buying back tickets at all. The hotels are trying to pay their staffs at least a little bit when their occupancy just went to 5%. And on and on.
I would expect the trip companies that want to try to stay around to refund what their contract says (as you stated), and try to get more. And by the way, that trip company employee that is trying to get your money back and listening to 100% panicked/angry phone calls right now is paid from your trip money as well.
We will have to take what we can get, and hope that your trip company doesn't just throw up their hands and fold the business. Because believe me, when it comes to redistributing bankruptcy money, your school is going to be way down on the list to even get pennies on the dollar.
My contract stated deadlines for refunds. I cancelled in the 50% refund time frame. My travel company told me that they will refund more if the vendors refund them. I don't care much for it, but I signed the contract. It's like the whole student loan forgiveness garbage. You signed the contract, keep your end of the bargain. If vendors choose to be gracious, good for them...they've gained me as a customer forever. If not, oh well. I'll go somewhere else next year.
If anyone has had to cancel their spring trips in-state or out-of-state, how has your travel company responded regarding refunds?