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Re: new uniforms over a month late on delivery
I had ordered some uniforms several years ago that were added to what we had due to growth. I was called a week before we were supposed to have them (end of August) and told it would be November. I went as high up in management on the phone that I could and gave my .02 to each person I talked to. I received a call from the president of that company (it was one of the big name companies) that evening and had my uniforms the next week. Granted, I had only ordered 25 uniforms, but they made sure that I had them. Best of luck!
How many of you have followed procedure when ordering new uniforms from one of the big, BIGGIE uniform companies only to have them deliver nearly 2 months late?
Our "worst case scenario" delivery date was 9/15. Just got off the phone with a head honcho and the most specific answer I could get on when these will arrive was "before November".
Is this super common for companies to promise a delivery date and then miss it? Its the first time I've ever been able to order new ones, so I've never been through this process before.
We are, however, effectively handicapped for this season. Because we literally don't have enough of the old uniforms (which is why we ordered new ones), we'll have the winds fully outfitted and then battery, sousas and front ensemble will have to wear the bibbers and our dry fit shirts and thats it.
Multiple contests costing us lots of money are happening. Don't you agree this half-uniformed situation will hold us back when scores are tallied?
We have significant plume visuals in the show but our old uniforms have Aussie-style hats. The new ones are Shakos which is why we wrote in the visuals, but we don't even have plumes for the aussie hats at all.
Pretty furious that this is impacting our kids and our program.