"Thank you for taking the time to write to us. We’re sorry to report that the product you are requesting is being discontinued because of slow sales. While there are no plans to reintroduce this product, please know your comments will be shared with our sales and marketing teams for any future consideration.
When you take into account the tremendous variety of consumer preferences, not every product does equally well, and occasionally one is discontinued. The decision to discontinue a product is always a difficult call and is made only after considerable market research has shown that sales and interest in the product is too low to keep it on the store shelves.
Thanks again for sharing your comments with us. We hope that one of our other snacks will satisfy your taste buds.
Best regards,
Greg
Frito-Lay Consumer Affairs
010362254A"