BTW, Sir Wainwright, do many Operators in the UK use and offer Carpet Protectors to their customers? Just wondering.
When I had the cleaning business, we would always use the customers HOT tap water (what ever temperature it was), and a great cleaning agent, similar procedure as you are doing. Like yourself, we never had a problem and most always had very good results. Never had to use 240 degree +. I always felt that there was too much liability (as Gary allutted to as well I think).
Great posts.
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