One day, one of those customers came in to purchase some item he required for an emergency, and he got mad as hell because there were one of his checks pinned to the wall. I called to his attention that this was only one of several (in the past) and that we had to call and call without any response.
He got mad and walked out!
Hummmm. Lack of common sense, or, was he smarter than we were??????
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The JAGUAR MX-2 ETM @ cross-american.com