I can only remember one job. The customer simply wanted a miracle and I mentioned that we just couldn't deliver. I quickly surmised that she was a "nut-job" in all due respects. She wanted to argue and battle telling us why it could be cleaned, bla-bla-bla.
It was all I could mustard up keep my composure but, I guess that was the miracle she was allutting to!-ha-ha-ha
How about your experience?
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The JAGUAR MX-2 ETM @ cross-american.com