After 40+ years in this Industry, I must admit, that a new "Zinger" sometimes comes down the line from a Operator every now and then!
This ----should be----pretty easy:
Plug into a 20 amp circuit where 20 amps are available---not 10, not 11......and be able to "recognize" a 20 amp outlet.....not a 15 !
Also use the correct size cords....do not use a "lamp cord" to run the machine!!!!!!
And, don't go moving the customers Washer/Dryer/Stove either!!!! This "should be" a NO BRAINER!
Lots of LUCK.
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The JAGUAR MX-2 ETM @ cross-american.com