I don't and always direct the caller to find the guy that does and then hold his feet to the fire and cash in on that guarantee.
Woke up to another cry for help message "just moved into our new house, had carpet cleaner to remove the dog smell and it's worse now".
I'm really just burned out on these even though I do not guarantee any of it. I find it impossible to get anyone to vacate for ozone or even to apply an enzyme treatment for a day. The pee projects/repairs now a days people don't want any smell good from odorcide or enzymes. Just want all smell gone.
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