Hi Ed,
I've used several portables over that last few years and nothing compares. I've also used different gas truck mounts and the suction is incredible on the Jag 8.4 Industrial System.
The ability to work with much longer hose runs (and still pick up the water). Also I don't know what science went into it, but I can tell thought went into the layout and functionality when designing the machine. You can tell is a company makes a machine to brag about specs on paper or if they built it with the user in mind. I can tell you've cleaned carpets before. Also the build quality of the machine and parts you use are top notch.
Lastly customer service, you have been the best with handling any questions, you can put out the best product but have the worst customer service and I wouldn't buy from you. You guys are the exact opposite you can about your product and more so you care about the customer.
Justin Arndt
Lebanon, PA
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The JAGUAR MX-2 ETM @ cross-american.com