
Posted by Skree Sheffield on 7/11/2009, 3:40 pm, in reply to "Re: Practicalities"
94.7.125.216
Leiba, there was an article about this on the Watchdog website a while back, perhaps they would help fight this for you? failing that, the Citizen's Advice.. Have you spoken to the managers of the call centre operatives yet? they have to get you one if you ask for one.
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