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Re: Charms question (not about outages)
Check the ledgers you can select? It's possible you're looking in one spot and the money is being posted to another. There's also an audit trail you can access in the financials that will let you confirm where the money is supposed to be getting posted. If you can't find it there I'd call Charms... though I don't know how much good that does at this point. The financials are the only thing possibly enticing me to stay with Charms after the fiascos this summer... but I may be designing my own solution once marching season ends...